Manmeet Kaur

  

Biography:

Work Experience: 7.7 years

Work Experience:

Highly accomplished and Certified Salesforce Platform Developer I and Administrator with 8 years of comprehensive experience spanning Administration, Configuration, Development, and Support. Expertise in designing and implementing robust custom solutions using Lightning Web Components (LWC), APEX, Triggers, and Visualforce pages. Proven ability to architect solutions within Sales Cloud and Service Cloud, manage end-to-end CI/CD pipelines utilizing Copado, and integrate Salesforce with external systems via SOAP/REST APIs. Proficient in data migration, Lightning UI migration, and leveraging complex SOQL/SOSL queries. Dedicated to delivering scalable, efficient, and user-friendly CRM solutions in an Agile/Scrum environment.

Work history:

  • Job Title: Senior Salesforce Developer

    Company: TIAA Financial Services

    Period: December 2024 - December 2025

    Role Description:

    Develop and optimize reusable Lightning Web Components (LWC) and event-driven communication (pub-sub, LMS) to enhance UI performance and modularity.

    ● Automated complex business processes by building and maintaining advanced Salesforce Flows (record-triggered, screen, auto-launched), significantly reducing manual effort.

    ● Authored scalable and efficient backend logic using APEXclasses, triggers, and batch jobs, ensuring adherence to governor limits and coding standards.

    ● Managed end-to-end CI/CD pipeline using Copado, executing deployments, resolving merge conflicts, and maintaining Git branches in an Agile/Scrum environment.

    ● Supported integration efforts using REST APIs and custom SOQL queries, testing endpoints via Postman and Workbench.

    ● Implemented validation rules, formula fields, page layouts, and record types to enforce data quality and business logic.

    ● Executed data migration activities, including cleansing, transformation, mapping, and loading using Data Loader.

  • Job Title: Salesforce Admin/Developer

    Company: Bancorp South Bank

    Period: April 2023 - November 2024

    Role Description:

    APEX Classes, Triggers, and Controller Extensionsusing Eclipse IDE for core functional needs on Account and Opportunity objects.

    ● Built and customized Lightning Pages and components using JavaScript and APEX, successfully migrating Classic Visualforce pages to the Lightning Experience.

    ● Integrated Salesforce CRM with legacy systems using Cast Iron Integration Systems and SOAP/REST API web services.

    ● Configured core platform features, including user management, sharing models, workflows, validation rules, and reports/dashboards in Sales Cloud and Service Cloud.

    ● Create Custom Objects and configured the application extensively within the Apttus CPQ framework.

    ● Developed custom Visualforce/HTML5 email templates and generate Apex Rest Methods supporting JSON and XML formats for external data access.

  • Job Title: Salesforce Admin/Developer

    Company: Encompass Health

    Period: December 2021 - March 2023

    Role Description:

    Developed custom Salesforce applications using APEX, Visualforce, and AppExchange packages, specializing in Sales and Service Cloud Console customization.

    ● Built and deployed applications using Lightning Components, controllers, and events, utilizing custom CSS for improved styling.

    ● Integrated with Apttus CPQ and CLM applications and utilized Health Cloud Business APIs for industry-specific use cases (e.g., patient enrollment, prior authorizations).

    ● Created complex data models using custom objects, lookup/master-detail relationships, and junction objects.

    ● Deployed advanced Approval Processes and used Apex Data Loader for routine data management tasks.

    ● Managed configuration including validation rules, auto-response rules, Email-to-Case, and Web-to-Case for automated case management.

  • Job Title: Salesforce Admin/Developer

    Company: Prudential Financials

    Period: January 2020 - November 2021

    Role Description:

    Developed product capabilities and complex custom functionality using APEX, Visualforce pages, and Triggers.

    ● SOAP and REST based Web Services for integrating Salesforce with external systems.

    ● Designed and developed Lightning components and Lightning apps to provide interactive interfaces, resulting in enhanced user adoption and sales.

    ● SFDC Web-to-Lead functionality into the corporate site to streamline lead management.

    ● Wrote efficient SOQL & SOSL queries for data manipulation, adhering strictly to Governor Limits.

    ● Deployed Apex using Force.com IDE, Force.com Migration Tool, and Web Services API (XML, WSDL).

  • Job Title: Salesforce Administrator

    Company: Cybage Software Private Limited

    Period: November 2017 - December 2019

    Role Description:

    Spearheaded Salesforce.com Application Setup and customization, performing detailed requirement gathering and documentation.

    ● Implement  Case Management Automation, including Email-to-Case and Web-to-Case, to effectively track and resolve customer issues.

    ● Modified complex Workflow Rules and Approval Processes utilizing custom formulas and multi-stage approval steps.

    ● Provided internal business user training and prepared comprehensive user manuals and technical support guides.

Education:

  • Punjabi University, Patiala, India

    Master's Degree – Computer Engineering

    Period: August 2017 - July 2019

  • Punjab Technical University, Jalandhar, India

    Bachelor's Degree – Computer Science Engineering

    Period: August 2010 - July 2014

Connect
if you are a job seeker click here