Marcus Serrano-Vigier

  

Biography:

Security Clearance: Secret Clearance

Military Experience: 10.4 years

Work Experience:

Business minded Networking Engineer with (10) years of experience/service in the United States Marine Corps. Specializing in managing network infrastructure and optimizing NIPR/SIPR enviroments while reducing redundancy. Well versed in the Integration of Computer Hardware, Software and Applications on Classified and Unclassified Networks. Communicated, spear headed and built strong relationships directly with internal and external support to conduct global operations for the Dept. of Defense to provide high-level, support,obtain feedback, and provide timely and actionable insights to support delivery of IT products/services. Possesses extensive knowledge in Troubleshooting and developing innovative solutions to resolve customer challenges, efficiently manage personnel, processes and technology for enhanced performance and efficiency.

Military Service:

  • Rank: Staff Sergeant

    Branch/Position: Marine Corps

    Period: October 2019 - February 2023

    Occupation: 0639 - Network Chief

    Security Clearance: Top Secret Clearance

    Duties Description:

    Senior-level communications technician responsible for overseeing and managing communication networks and systems. This role involves supervising the installation, maintenance, and troubleshooting of advanced communication technologies, ensuring optimal performance and reliability. Provide technical guidance to junior personnel and coordinates with other units to facilitate effective communication operations. Additionally, assess overall system performance and recommend improvements or upgrades as necessary. Maintaining comprehensive documentation and ensuring compliance with all guidelines and regualtions.

    Training courses:

    • Joint Service Commendation Medal
    • Navy and Marine Corps Achievement Medal

  • Rank: Sergeant

    Branch/Position: Marine Corps

    Period: July 2015 - October 2019

    Occupation: 0631 - Network Administrator

    Security Clearance: Secret Clearance

    Duties Description:

    Network Administrators install operate and maintain Local Area Networks (LAN) and Wide Area Networks (WAN) to enable command and control. Duties include routing/switching configuration, premise wiring, installation of network components. Establish technical control sites, conduct fault analysis, circuit testing and end to end troubleshooting. Additional responsibilities include, network monitoring and Quality of Service (QOS) to maintain adequate bandwidth utilization in support of communication networks and data services.

    Training courses:

    • Security +
    • Certificate of Commendation

  • Rank: Corporal

    Branch/Position: Marine Corps

    Period: September 2012 - July 2015

    Occupation: 0612 - Field Wireman

    Security Clearance: Secret Clearance

    Duties Description:

    Focuses on the maintenance, repair, and installation of electrical and electronic systems in military equipment (RSAM, DEOS, RedCom, CallManager). This involves troubleshooting, testing, and providing technical support, while also ensuring compliance with military standards through accurate documentation. 

    Training courses:

    • Certificate of Commendation
    • Cisco Unified Communications Manager Couse
    • RedCom Slice 900 Course
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