Kareem Clyburn

Military Service:

• Rank: Master Sergeant

  Branch/Position: Air Force

  Period: February 2004 - August 2023

  Security Clearance: Secret Clearance

  Duties Description:

  Advised senior leadership on risks, sustainment, and financial viability associated with a $700K annual budget for the acquisition and procurement of aviation-related resources. 

  Mitigated supply system challenges by innovating a workflow automation system enhancement using Microsoft Office suite that saved $30K in overstock costs and increased customer support. 

  Selected in a 30-member committee of innovation leaders tasked with developing the DoD's fundamental innovation competencies. Published innovation article and drove release of DAU’s Innovate to Win MVP 

  Prepared financial products and briefings for unit leadership and higher headquarters. Coordinated with external financial organizations to resolve issues and ensure regulatory compliance 

  Contracting Officer's Representative oversaw two contracts collectively worth $4.2 million, ensuring that all QA contractual requirements were met while maintaining relationships with contractors and stakeholders.

  Training courses:

  • Meritorious Service Medal 2 Oakleaf Clusters
  • DoD IT Project Management Certification (DAU)

Work history:

• Job Title: Product Manager

  Company: Salesforce

  Period: August 2023 - present

  Role Description:

  Developed new product “Pulse” under the Tableau umbrella focusing on creating a platform for users without analytics backgrounds to engage in business intelligence analysis through the use of Generative AI and dashboards.

  Product Management team for 7 unique scrum teams developing different aspects of the Pulse app including mobile experiences, business user experiences, insights, natural language generation, metrics, & performance.

  Proposed generative AI data analysis features through the use of Salesforce’s Einstein GPT that enhance the insight experience giving business users the ability to make quick decisions for actionable intelligence.

  Partnered with 10 PMs, Salesforce legal compliance, and marketing teams enabling the go-to-market strategy for Pulse highlighted by 2023 Dreamforce expo convention. Paving the way for general release in fiscal year ‘24
   

• Job Title: Product Manager

  Company: Kessel Run (USAF Active Duty)

  Period: January 2022 - August 2023

  Role Description:

  Successfully led a $1.6M cloud-based software development initiative, optimizing intelligence-gathering operation workflow for over 11,700 users across 117 organizations.

  Managed the consecutive development of two distinct applications within separate portfolios each targeting unique customer segments with distinct user bases.

  Product Manager for a 6-person Agile team developing a data interface app bridging legacy data to an application suite that replaced an Air Force legacy SQL system, saving the government $2.4M in upkeep.

  Drove 116 successful releases for two SaaS cloud apps, increasing Net Promoter score by 20%. Analyzed industry trends, conducted market research, wrote user stories, and utilized GitLab and Agile methods.

  Collaborated with stakeholders and teams to drive the go-to-market strategy of KRADOS. Now the primary source of information across the DoD Secret-level intelligence community leading to 60% user base growth.

  Leveraged technical experience to lead digital analytics innovation initiative, integrating a Data Scientist to enhance user experience with AI-powered natural language processing and predictive algorithms.
   

• Job Title: Product Owner

  Company: Agile For Patriots

  Period: March 2023 - May 2023

  Trainings, Certifications and Licences:

  • Professional Scrum Product Owner (PSPO)
  • Professional Scrum Master (PSM)
  Role Description:

  As a Product Owner, operated within a scaled agile Nexus framework similar to SAFe consisting of one Product Owner, four Scrum Masters, and 12 engineers spread across three cross-functional teams developing website UX design and experience.

  Operated in Scrum Nexus environment, developed and articulated the product vision, goals, and roadmap to multiple teams while ensuring alignment with the enterprise strategy and customer needs.

  Effectively communicated and collaborated with stakeholders, multiple Scrum Masters, and Development Teams brainstorming to find alternate solutions to technical issues to ensure timely delivery of the product.

  Conducted customer segmentation, user interviews, and consumer engagement to capture data and gain insights that informed product assumptions and supported the development of new features.

• Job Title: Project Manager

  Company: Freedom Learning Group

  Period: August 2020 - December 2022

  Role Description:

  Led digital transformation efforts for top EdTech industry clients; conducted customer research and collaborated on organizational goals and strategies.

  Developed strategic roadmap; prioritized backlog to align with Objectives and Key Results to deliver project.

  Served as a sub-contracted subject matter expert to develop Google’s Project Management Course.

  Authored content on process engineering methods such as Six Sigma, total quality management (TQM), continuous improvement, and lean software development, as well as analysis of waterfall vs agile methods.

  Demonstrated exceptional knowledge of project management techniques, procedures, and strategies authored 25% of the course content, drove a successful release of Google’s Career Certificates PM course
   

• Job Title: Project Management Intern

  Company: US Department of State

  Period: September 2021 - August 2022

  Role Description:

  Captured and analyzed interest & intent data from aspiring Diplomats and Foreign Service Officers at 8 universities.

  Launched a social media campaign increasing awareness of opportunities for students within the federal government.

  Marketed a series of speaker panels, connecting transitioning vets and college students with DoS officials and other public leaders

  Led an effort to create a leadership program pilot focusing on transformational leadership, and difficult conversations.

Education:

• George Washington University

  Master's Degree – Educational Technology

  Period: Invalid date

• Southern Illinois University Carbondale

  Bachelor's Degree – Workforce Education and Development

  Period: Invalid date